Terms of Service

Effective Date: January 15, 2024

1

Acceptance of Terms

By accessing or using the website located at https://www.zenlifelabs.lat and any related services provided by Zen Life Labs LLC, you agree to be bound by these Terms of Service. If you do not agree to all of the terms and conditions contained herein, you must not access or use our website or services.

Zen Life Labs LLC, a United States company with offices at 6201 Monument Way, Kanab, Utah 84741-4156, provides computer systems design, IT consulting, cloud infrastructure services, software integration, and related professional services subject to these terms. The terms the Company, we, us, and our refer to Zen Life Labs LLC and its developer Zen Life Labs.

We reserve the right to modify these Terms of Service at any time. Changes will become effective immediately upon posting to this page. Your continued use of our website and services after any modifications constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.

2

Services Description

Zen Life Labs LLC provides professional services in the following areas:

All services are provided on a professional basis, governed by separate service agreements or statements of work executed between Zen Life Labs LLC and each client. The specific scope, deliverables, timeline, and fees for each engagement are defined in those individual agreements. These Terms of Service govern your use of our website and general interactions with our company.

3

Use of Website

You agree to use our website only for lawful purposes and in accordance with these Terms of Service. You agree not to:

We reserve the right to terminate or suspend your access to the website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms of Service.

4

Intellectual Property

The website and its entire contents, features, and functionality, including but not limited to all information, software, text, displays, images, video, audio, design, selection, and arrangement thereof, are owned by Zen Life Labs LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The name Zen Life Labs, the Zen Life Labs logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Zen Life Labs LLC or its affiliates. You must not use such marks without the prior written permission of Zen Life Labs LLC. All other names, logos, product and service names, designs, and slogans on this website are the trademarks of their respective owners.

You may print or download portions of material from the website for your own non-commercial use, provided that you do not modify the materials and you retain all copyright and proprietary notices. Any other use requires our express written consent.

5

Client Deliverables and Ownership

Upon full payment for services rendered, Zen Life Labs LLC assigns to the client all right, title, and interest in the custom deliverables created specifically for that client under a valid service agreement. This includes software code, system designs, architecture documentation, configurations, and other materials explicitly identified as client deliverables in the applicable statement of work.

Zen Life Labs LLC retains ownership of all pre-existing materials, tools, frameworks, methodologies, know-how, and intellectual property developed or acquired prior to or independently of the client engagement. We also retain the right to use general knowledge, skills, and experience acquired during the performance of services, subject to our confidentiality obligations.

6

Confidentiality

During the course of providing services, Zen Life Labs LLC may receive confidential information from clients, including business plans, technical specifications, source code, customer data, financial information, and trade secrets. We agree to hold all such confidential information in strict confidence and to use it solely for the purpose of providing the agreed-upon services.

Confidential information does not include information that is publicly available through no fault of the receiving party, already in the receiving party's possession without obligation of confidentiality, independently developed by the receiving party, or rightfully obtained from a third party without restriction.

Our confidentiality obligations survive the termination of any service agreement and continue for a period of three years thereafter, or indefinitely for trade secrets.

7

Limitation of Liability

To the fullest extent permitted by applicable law, Zen Life Labs LLC, its officers, directors, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, use, goodwill, or other intangible losses, resulting from:

In no event shall the total aggregate liability of Zen Life Labs LLC for all claims arising out of or relating to these terms or our services exceed the amount paid by you to Zen Life Labs LLC for the specific service giving rise to the claim during the twelve months preceding the event giving rise to liability.

8

Disclaimer of Warranties

Our website and services are provided on an as is and as available basis, without any warranties of any kind, either express or implied. Zen Life Labs LLC expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that our website will function uninterrupted, secure, or error-free, that defects will be corrected, or that the website or the servers that make it available are free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any information on our website.

For consulting and professional services, while we apply our best expertise and industry best practices, we cannot guarantee specific business outcomes, revenue increases, or cost savings as a result of our work. The successful implementation of our recommendations depends on numerous factors beyond our control.

9

Indemnification

You agree to defend, indemnify, and hold harmless Zen Life Labs LLC, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms of Service or your use of the website, including any use of the website's content and services other than as expressly authorized in these Terms of Service.

10

Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Zen Life Labs LLC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

You acknowledge and agree that Zen Life Labs LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

11

Payment Terms

For professional services engagements, payment terms are specified in each individual service agreement or statement of work. Unless otherwise agreed in writing, the following general terms apply:

12

Termination

Either party may terminate a service agreement upon 30 days written notice to the other party, unless a different notice period is specified in the applicable statement of work. Termination does not relieve the client of the obligation to pay for services rendered and expenses incurred prior to the effective date of termination.

We may terminate or suspend your access to our website immediately, without prior notice or liability, if you breach these Terms of Service. Upon termination, your right to use the website will cease immediately. All provisions of these Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13

Governing Law and Dispute Resolution

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Utah, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or relating to these Terms shall be brought exclusively in the federal or state courts located in Kane County, Utah.

Before initiating any formal legal action, the parties agree to attempt to resolve any dispute informally by providing written notice to the other party and engaging in good faith negotiations for a period of at least 30 days. If the dispute cannot be resolved informally, the parties agree to submit the dispute to binding arbitration in accordance with the rules of the American Arbitration Association, with the arbitration to take place in Salt Lake City, Utah.

14

General Provisions

15

Contact Information

For questions about these Terms of Service, or to provide any notices required under these Terms, please contact us at:

Zen Life Labs LLC
6201 Monument Way
Kanab, Utah 84741-4156
United States

Email: reply@zenlifelabs.lat
Phone: +1 (270) 738-9722
Website: https://www.zenlifelabs.lat